Shipping & Delivery

All our prices are in euros, all taxes and customs duties included. Apart from the shipping costs detailed at checkout, no additional cost will be requested from point of sale to delivery.

Holiday Shipping Deadlines

For guaranteed holiday delivery, orders need to be placed by:

Date Time (GMT) Shipping Method
Sun 26th Nov - MyJoys Custom Orders
Mon 18th Dec By Noon Standard Shipping


If you have any questions regarding your order, or our shipping and billing methods, please do not hesitate to contact FootJoy Customer Service on: +44 800 616 198 (UK number - charges may apply) Monday through Friday, 9 a.m. to 5 p.m.

Delivery Methods

Delivery Method Order Processing Approximate Delivery Time Amount incl.
By carrier Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next working day. 3-6 working days € 9.99
By carrier (Orders over 99 € purchase) Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next working day. 3-6 working days € FREE
MyJoys Delivery 48h. Orders placed after 4 p.m. EDT will be processed the next business day. 4-5 weeks € FREE

Standard Delivery

48 hours may be required to process your order. Your package will then be delivered to you in or around 3 to 6 working days.


Please note that the delivery of your MyJoys personalised shoes requires a signature.

Delivery is made by the FedEx transport company within approximately 4 to 5 weeks (after processing and acceptance of your order).

NB The working days are from Monday to Friday. Saturdays, Sundays and public holidays are not working days.


At this time, we cannot fulfil online orders which are tax exempt. All the prices on the site are expressed in euros all taxes included (TTC).

IMPORTANT: Whilst we endeavour to deliver your order within the target dates, delivery dates are approximate and no delivery date is guaranteed.

Can I benefit from the tax refund when purchasing on the website?

Your purchases on the official FootJoy website are taxed according to the VAT rate applicable in your region. As the brand does not have the approval issued by the tax authorities, it is not possible to benefit from the tax refund on our website.